COMMITMENT TO QUALITY
Customer satisfaction is QAC’s highest priority. We achieve this goal by continuously improving the cost effectiveness and performance of all our products and processes, as well as focusing on innovation.
To deliver continuous improvement, we have created an integrated approach that recognises the interaction of every function and activity. We strive to keep defects, complaints and impact on the environment to an absolute minimum.
This single performance improvement initiative is our Integrated Management System (IMS). The system increases the effectiveness of our people, ideas and processes. A rigorous and structured plan, our IMS provides the structure and framework for all our activities in sustainability.
The QAC Integrated Management System is based on a number of Guiding Principles:
Quality First, Serving Our Customers, Environment, Health and Safety, Team Force, Managing Innovation, and Training and Development Processes.